Updated: August 2026
1. Controller
NO1 is responsible for processing your reservation and order data. The technical system is operated in Switzerland by 2Tech Technology AG.
2. Principles
Personal data is processed lawfully, proportionately and for specified purposes under the Swiss Data Protection Act and, where applicable, the GDPR.
3. Data collected
We process data such as your name, email address, phone number, delivery or reservation details, order contents, payment status and voluntary notes. Card details are not stored on this platform.
4. Purposes
Data is used to perform and manage your order or table reservation, send confirmations and status messages, provide support and prevent abuse and fraud.
5. Legal bases
Processing is based on contract performance, your consent, legal obligations or legitimate interests in operating a secure platform.
6. Recipients
Data is disclosed only to the relevant business and necessary processors such as hosting, email, payment or delivery providers. It is not sold or disclosed for third-party advertising.
7. Retention
Personal data is retained only as long as required for these purposes, statutory retention obligations or the establishment and defence of legal claims.
8. Security
Technical and organisational safeguards, including encrypted transmission, access restrictions and logging, protect data against unauthorised access, loss and alteration.
9. Cookies and messages
The platform uses technically necessary cookies for sign-in, cart and security. Transactional emails are sent through protected SMTP services; marketing messages require a separate legal basis.
10. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, data delivery or withdrawal of consent. Contact [email protected].
11. Hosting and transfers
The primary systems are operated in Switzerland. Where foreign providers are used, contractual and technical safeguards ensure an appropriate level of protection.
12. Changes
This policy may be updated following legal, technical or operational changes. The version published on this page applies.